Quality Service You Can Rely On
BFIS provides technical help desk services to companies that realize their end user communities are their most important asset. By combining “best practices” in project and knowledge management, industry leading support initiatives, and the effective use of team innovation, BFIS delivers outstanding service.
Blending years of technical team building experience and technologies from Remedy®, Symon Communications™, and Altigen©, our technical help desk support packages offer quality and technical abilities that help ensure your user communities can take full advantage of your IT investments.
BFIS Help Desk Support services are designed and staffed to troubleshoot WAN/LAN, desktop, remote connectivity, printer, and software package issues at the first, second, and third levels. Our Help Desk Support staff carry a variety of certifications, from Microsoft Office Specialists, Certified Engineers, and Tier I and II Help Desk Institute analyst certifications.
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What We Do 
